1. Who we are

TARO LTD is a design-led land and property development business operating in London and Greater Manchester.

TARO LTD is the data controller responsible for the personal information described in this notice.

Company name: TARO LTD
Company number: 15919194
Registered in: England and Wales
Registered office: Suite 16 Enterprise House, Telford Road, Bicester, Oxfordshire OX26 4LD
Email: land@taroltd.com

This notice explains how we collect, use, store and protect personal information when you visit our website, contact us or receive correspondence from us.

2. How we collect your information

We may collect personal information in the following ways.

Land and property research

We research land and property that may have development potential. As part of this work, we may obtain ownership and property information from publicly available records and specialist property information providers, including:

• HM Land Registry

• Nimbus Maps

We use this information to identify and contact landowners where we believe there may be an opportunity to discuss the future of their property.

Website enquiries

When you contact us through our website, email or telephone, we collect the information you choose to provide so that we can respond to your enquiry.

Ongoing correspondence

If we communicate with you about land, property, design or development opportunities, we may retain relevant correspondence and information about those discussions.

3. What personal information we collect

Depending on how you interact with us, this may include:

• Your name and contact details, including postal address, email address and telephone number

• Property addresses, title numbers and ownership information

• Details about land or property you own or are enquiring about

• Information submitted through our website enquiry forms

• Emails, letters and other correspondence

• Information relevant to a potential property transaction or professional enquiry

Our website and its service providers may also process technical information, such as IP addresses and information about how the website is accessed.

We do not intentionally collect special category personal data, such as health information, through our ordinary business activities. Please avoid including sensitive personal information in general enquiries unless it is necessary.

4. Why we use your information

We use personal information for the following purposes:

Landowner correspondence

To identify land and property opportunities and contact owners where we believe there may be a genuine opportunity to discuss a potential sale, option agreement or development proposal.

Responding to enquiries

To respond to questions, assess potential opportunities and communicate with people who contact TARO.

Business discussions and transactions

To evaluate potential projects, prepare proposals, undertake due diligence and manage prospective or existing business relationships.

Website administration

To operate, maintain and protect our website and associated communication systems.

Marketing communications

Where you have chosen to receive marketing updates, we may use your contact details to send relevant news or information about TARO. You can withdraw your consent at any time.

5. Our lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on different lawful bases depending on the purpose of processing.

Legitimate interests — Article 6(1)(f)

We may rely on legitimate interests to:

• Research land and property ownership

• Contact landowners about potential property opportunities

• Respond to relevant business enquiries

• Manage professional relationships

• Maintain the security and operation of our website

Our legitimate interest is in identifying and exploring suitable development opportunities and operating our business.

For landowner correspondence, we consider the nature of the information, the purpose of the contact and the potential impact on the individual. We seek to make our approaches relevant and proportionate.

We assess our legitimate interests against individuals' rights and freedoms and will stop processing personal information for direct marketing if an individual objects.

Steps towards a contract or performance of a contract — Article 6(1)(b)

Where relevant, we may process information to take steps at your request before entering into a contract or to fulfil contractual obligations.

Legal obligations — Article 6(1)(c)

We may process or retain information where necessary to comply with legal, regulatory, tax or accounting obligations.

Consent — Article 6(1)(a)

Where we ask you to subscribe to marketing updates, we rely on your consent. You may withdraw that consent at any time.

6. Why you may have received a letter from us

If you have received a letter from TARO, we may have identified a property associated with you through HM Land Registry or a specialist property information provider.

We occasionally contact landowners privately where we believe a property may have potential for development or another form of beneficial use.

Receiving a letter does not mean you have any obligation to respond, sell your property or enter into discussions with us.

If you would prefer not to receive further correspondence from TARO, please email land@taroltd.com. We will respect your request.

7. Who we share information with

We do not sell your personal information.

We may share relevant information with trusted service providers who help us operate our website, email and information storage systems.

Where necessary for a property enquiry or potential transaction, we may also share relevant information with professional advisers, such as solicitors, surveyors or planning consultants.

We may disclose information where required by law.

We only share information where there is an appropriate reason and lawful basis to do so, and seek to limit it to what is necessary.

8. International data transfers

Some of the technology providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take steps to ensure that appropriate safeguards are in place, as required by applicable data protection law. These may include UK adequacy regulations or approved contractual safeguards.

You may contact us if you would like further information about the safeguards relevant to your personal information.

9. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

For landowner research and initial correspondence, we generally aim to retain information for no longer than 24 months after our last relevant contact or review, unless there is a continuing legitimate reason to retain it.

Information relating to ongoing enquiries, business relationships or transactions may be retained for longer where necessary for contractual, legal, accounting or legitimate business purposes.

If you ask us not to contact you for direct marketing, we may retain a minimal record of your name and relevant contact details on a suppression list for as long as necessary to respect your request and prevent further unwanted correspondence.

We periodically review the information we hold and delete or securely dispose of records that are no longer required.

10. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Access to personal information is limited to those who reasonably need it for legitimate business purposes.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

11. Your data protection rights

Under UK data protection law, you have a number of rights, depending on the circumstances.

These may include the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Restrict certain uses of your information

• Object to processing based on legitimate interests

• Request data portability, where the legal conditions apply

• Withdraw consent where we rely on consent

You have an absolute right to object to the processing of your personal information for direct marketing.

If you ask us to stop contacting you for direct marketing purposes, we will do so.

To exercise your rights, please contact land@taroltd.com.

We will normally respond within one month of receiving your request, subject to any applicable legal extensions.

12. Cookies and website technology

Our website is hosted using Squarespace.

Squarespace and other services used to operate our website may use cookies or similar technologies for website functionality, security and, where enabled, analytics.

Where required by law, we will seek your consent before using non-essential cookies or similar technologies.

You can manage your cookie preferences through the options made available on our website, where applicable, or through your browser settings.

13. Complaints

If you have concerns about how we handle your personal information, please contact us at land@taroltd.com so that we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Website: https://ico.org.uk
Telephone: 0303 123 1113

You do not have to contact us before raising a complaint with the ICO.

14. Changes to this notice

We may update this Privacy Notice from time to time to reflect changes in our business activities, legal requirements or how we process personal information.

The latest version will be available on our website, with the date of the most recent update shown at the top of this page.